top of page

Terms & Conditions

Shields Solution Group, LLC

 

​Effective Date: January 15, 2026
​
These Terms & Conditions ("Terms") govern the use of services provided by Shields Solution Group, LLC ("Company," "we," "our," or "us"). By purchasing or engaging our consulting services, you ("Client") agree to these Terms.
​

1. Services

Shields Solution Group, LLC provides professional consulting and advisory services including, but not limited to:

  • Strategic business consulting

  • Operational and management advisory

  • Revenue development and monetization strategy

  • Executive advisory and planning services

Services may be delivered through written reports, strategic planning sessions, consulting calls, digital communications, or other advisory formats.

​

2. Consulting Engagements

Consulting services may be structured as:

  • Hourly consulting engagements

  • Fixed-fee project engagements

  • Monthly advisory retainers

All services are provided according to a written agreement, statement of work (SOW), invoice, or engagement confirmation.

​

3. Payment Terms

Payment is due according to the terms stated on the applicable invoice or agreement.

Accepted payment methods may include:

  • Credit card

  • ACH / bank debit

  • Electronic payment services

By submitting payment, the Client authorizes the Company to charge the selected payment method for the agreed services.

Failure to make timely payment may result in suspension of services.

​

4. Non-Refundable Services

Due to the professional and advisory nature of consulting services, all consulting services are non-refundable once services have been delivered or work has commenced.

This includes, but is not limited to:

  • strategy consultations

  • advisory sessions

  • written plans or reports

  • strategic recommendations

  • project analysis

Clients acknowledge that consulting services involve intellectual property and professional time that cannot be returned once provided.

​

5. Chargebacks and Payment Disputes

Clients agree to contact Shields Solution Group, LLC directly to resolve any billing concerns before initiating a chargeback or payment dispute.

Initiating a chargeback without first attempting to resolve the issue with the Company may be considered a breach of these Terms.

Clients acknowledge that:

  • consulting services are delivered digitally and/or through professional advisory time

  • documentation of services delivered may be used to respond to payment disputes

  • payment disputes do not cancel contractual payment obligations

​

6. Client Responsibilities

The Client agrees to:

  • provide accurate information necessary for consulting services

  • participate in scheduled consultations when required

  • review recommendations and deliverables in a timely manner

The Company is not responsible for delays caused by incomplete or inaccurate information provided by the Client.

​

7. No Guarantee of Results

Consulting services provide professional advice, guidance, and recommendations based on experience and available information.

Shields Solution Group, LLC does not guarantee specific financial results, business outcomes, or revenue performance.

Implementation decisions remain solely the responsibility of the Client.

​

8. Intellectual Property

All consulting materials, frameworks, strategies, reports, and recommendations provided by the Company remain the intellectual property of Shields Solution Group, LLC unless otherwise stated.

Clients may use deliverables for their internal business purposes but may not reproduce, distribute, or resell consulting materials without written permission.

​

9. Limitation of Liability

To the maximum extent permitted by law, Shields Solution Group, LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of consulting services.

Total liability for any claim related to services shall not exceed the amount paid by the Client for the specific engagement.

​

10. Termination of Services

Either party may terminate consulting engagements according to the terms of the applicable agreement.

Outstanding invoices remain payable even if services are terminated.

​

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the State in which Shields Solution Group, LLC is registered.

​

12. Contact Information

Shields Solution Group, LLC
405 W Greenlawn Ave, Suite G11
Lansing, MI 48910

Email: info@shieldssolutiongroup.com
Phone: (833) 278-2987

bottom of page